Privacy Policy

1. Your Privacy and Data Protection

This privacy policy sets out how ICO Sofa uses and protects any information that you give ICO Sofa when you use this website.

ICO Sofa is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

ICO Sofa may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 16 August 2018.

2. Relevant Legislation

This website is designed to comply with the following national and international legislation with regards to data protection and user privacy:

3. Personal information that this website collects and why we collect it

This website collects and uses personal information for the following reasons:

3.1. Site Visit Tracking

Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.

Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you, but Google do not grant us access to this. We consider Google to be a third-party data processor (see section 6.0 below).

GA makes use of cookies, details of which can be found on Google’s developer guides. FYI our website uses the analytics.js implementation of GA.

Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.

How do we use Cookies?

In common with many other website operators, we use cookies on our website. We use them to enrich your experience of using the website by allowing us to tailor what you see to what we have learned about your preferences during your visits to the site. Our cookies are also used to enable us to develop our website to reflect our fans and customers interests by noting who has seen which pages and advertisements, how frequently particular pages are visited and determining the most popular areas of our website. We and carefully selected third parties also use cookies to show you more relevant advertising online.

In general, we use the following types of cookie:

Strictly Necessary Cookies: These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use the shopping cart feature when buying match tickets etc.

Functionality Cookies: These are used to improve the functional performance of the website and make it easier for you to use. For example, they are used to remember that you have previously visited the website and asked to remain logged in to the website.

Targeting Cookies: These cookies record your visit to our website and your browsing habits, such as the pages you have visited and the links you have followed. They are used to deliver advertising which is more relevant to your interests and also may be used to limit the number of times that you see an advertisement. They may be placed by us or by advertising networks with our permission. Please note, these cookies do not contain any of your personal information. For details on how to manage cookies and how to opt out of targeted marking see below.

By continuing to use our website without choosing to delete/block cookies, you agree that we can place these types of cookies on your device.

By continuing to use our website without choosing to delete/block cookies, you agree that we can place these types of cookies on your device.

You can manage cookies by activating the setting on your internet browser that allows you to refuse the setting of all or some cookies. Please refer to the instructions or the online help files available via your relevant browser if you wish to manage cookies in this way. Alternatively, please visit www.allaboutcookies.org for further information. To manage cookies relating to targeted advertising activities, you can visit www.youronlinechoices.com . To opt-out of being tracked by Google Analytics across all websites you can visit tools.google.com/dlpage/gaoptout .

Please note, if you refuse cookies this may mean that you can’t use some of the additional features of our website and may not be able to access certain parts of the website.

Changes to this Cookies policy

We aim to meet high standards and our policies and procedures are, therefore, constantly under review. From time to time we may change how we use and place cookies. Accordingly we recommend that you check this page periodically in order to review our current policies and practices.

How to contact us regarding Cookies

Email: [email protected]

3.2. Comments

Should you choose to add a comment to any posts that we have published on our website, the name and email address you enter with your comment will be saved to this website’s database, along with your computer’s IP address and the time and date that you submitted the comment. This information is only used to identify you as a contributor to the comment section of the respective blog post and is not passed on to any of the third-party data processors detailed below . Only your name will be shown on the public-facing website although if the supplied email address is linked to a Gravatar account, your Gravatar photo will also be displayed.

Your comment and its associated personal data will remain on this site until we see fit to either 1.) remove the comment or 2.) remove the blog post. Should you wish to have the comment and its associated personal data deleted, please email us here using the email address that you commented with.

If you are under 16 years of age you MUST obtain parental consent before posting a comment on our blog.

NOTE: You should avoid entering personally identifiable information to the actual comment field of any blog post comments that you submit on this website.

3.3. Contact Forms and Email Links

Should you choose to contact us using the contact form on our Contact us page or an email link like this one , none of the data that you supply will be stored by this website or passed to / be processed by any of the third party data processors defined in section 6.0 [link to section 6]. Instead the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by TLS (sometimes known as SSL) meaning that the email content is encrypted using SHA-2, 256-bit cryptography before being sent across the internet. The email content is then decrypted by our local computers and devices.

4.0. How we store your personal information

As detailed in section 3.2 above, if you submit a comment to a post published on this website some personal information will be stored within this website’s database. This is currently the only occasion where personal data will be stored on this website. This data is currently stored in an identifiable fashion as the lack of Article 29 Working Party guidance is an ongoing barrier to the adoption of pseudonymization techniques.

We are committed to keeping pseudonymization as a high priority and will implement it on this website as soon as we are able to.

5.0. About this website’s server

This website is hosted by Siteground within a data centre located in the UK.
Some of the data centre’s more notable security features are as follows:

Highly available network: Our partner facilities rely on network connectivity to multiple major carriers for the highest possible availability and speed.

Redundant electrical systems: Electricity outages are prevented by multiple power feeds, own power generators and enterprise-class UPS technology.

High-end physical security: All facilities are well protected by 24×7 human security, biometrics, access control man traps, bullet proof lobbies and video surveillance.

All traffic (transferral of files) between this website and your browser is encrypted and delivered over HTTPS .

6.0. Our third-party data processors

We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation set out in section 2.0.

7.0. Data Breaches

We will report any unlawful data breach of this website’s database or the database(s) of any of our third-party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

8.0. Data Breaches

ICO Sofa Ltd
88 Highlands Road, Fareham, Hampshire
PO15 6JE
VAT: 11244978

9.0. Payment

ICO Sofa Ltd accepts online payments with the following credit cards Visa, Mastercard. Payment will only be deducted from your account when the physical item is shipped or the virtual product is created unless otherwise agreed or stated on your order. All prices on the website are exclusive of VAT.

The website uses the following currencies for pricing:
USA – Dollars (USD)

ICO Sofa Ltd uses a secure payment server that encrypts all information with SSL protocol, meaning your data is secure and cannot be read by other third parties. ICO Sofa Ltd’s own website also uses encryption with SSL protocol.

10.0. Payment

ICO Sofa Ltd offers a 14 days full refund on goods purchased on the website unless otherwise agreed or stated in your order.

The 14 day period starts on the day the order is delivered.

Any return costs you incur yourself.

The request for cancellation must be notified to us no later than 14 after the delivery, and be with us no later than 14 days after we are informed of your use of the right of cancellation/withdrawal.

If you wish to make use of your right to withdraw the purchase, you must send us an e-mail om [email protected]. In your message, clearly make us aware, that you want to use your right of withdrawal.

11.0. Warranty

Complaints regarding errors and defects must be reported to ICO Sofa Ltd in a reasonable time after the goods have been received. We consider af maximum of months as a reasonable time, unless otherwise agreed. We will refund reasonable shipping costs.

The complaint waives right to warranty if the items are handled improperly or unusually.

ICO Sofa Ltd covers return costs to a reasonable extent.

When returning, please contact us at:

ICO Sofa Ltd
88 Highlands Road, Fareham, Hampshire
PO15 6JE
VAT: 11244978

12.0. Customer & Privacy Policy

We do not resell personal information and do not pass on your personal information to others. They are only registered in our customer directory. You can delete your information at any time.

In order for you to enter into an agreement with ICO Sofa Ltd, we need the following information:

  • Name
  • Address
  • Phone number
  • Email address

We make the registration of your personal information for the purpose of delivering the goods to you.

The personal information is registered with ICO Sofa Ltd, and stored for up to five years, after which the information is deleted.

When collecting personal information via our website, we ensure that it always happens by submitting your explicit consent, so that you are informed exactly what information is being collected and why.

The director and employees for ICO Sofa Ltd have access to the information recorded about you.

The data manager in ICO Sofa Ltd is: Adam Hill, and Pedro Borges.

We do not store and transmit customer information encrypted.

As registered with ICO Sofa Ltd, you always have the right to object to the registration. You also have the right to know what information is registered about you. You have these rights under the Personal Data Act and in connection with this, please contact [email protected].

Cookies
On www.icosofa.com, cookies are used for the purpose of optimizing the website, and its functionality, making the visit as easy as possible for you. You can delete cookies from your computer at any time, see the instructions on Webshop Cookies and Privacy Policy.

13.0. Consumer Protection

Learn more about your consumer protection when paying online with PensoPay’s payment service solution:
https://pensopay.com/mere/forbrugerbeskyttelse/

14.0. Complaints

Complaints about product can be sent to:
ICO Sofa Ltd
[email protected]

For citizens of Europe who reside outside of Europe, complaints must be submitted through the EU Commisions Online Complaints Platform.
ec.europa.eu

When complaining you need to denounce our email address, [email protected], and the site, on which you made your purchase.